I am in California this week and I have to say I am impressed. I know it's cliche, but the service here is exceptional. And do you know what is even more surprising? People seem to be happier in their jobs. We have a lot to learn in the UK about service but if you want to apply it to your own career then I can assure you that striving to deliver excellent service to your customer or your boss will serve you and I reckon you will be happier in your job. Try it today.